Terms & Conditions
Terms and Conditions
Agreement between User and https://www.isaacandisabel.com
Welcome to https://www.isaacandisabel.com. The https://www.isaacandisabel.com website (the "Site") is comprised of various web pages operated by Isaac and Isabel, Inc.. https://www.isaacandisabel.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://www.isaacandisabel.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://www.isaacandisabel.com is an E-Commerce Site.
Isaac & Isabel is a socially-conscious children’s clothing subscription box service. We eliminate the hassle of buying new clothes every three months as sizes and seasons change while handling your donation of outgrown clothes to families in need.
Visiting https://www.isaacandisabel.com or sending emails to Isaac and Isabel, Inc. constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Isaac and Isabel, Inc. is not responsible for third party access to your account that results from theft or misappropriation of your account. Isaac and Isabel, Inc. and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Isaac and Isabel, Inc. does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://www.isaacandisabel.com only with permission of a parent or guardian.
Isaac and Isabel, Inc. is a one-stop shop for your child’s seasonal clothing basics. We do not price out the individual items in our subscription boxes, and so we cannot accept returns of individual items.
If you purchased the incorrect size, we will gladly exchange your box for the correct size for the cost of shipping and a 10% restocking fee. If your box arrived damaged, we will gladly send out a replacement upon receipt of the necessary documentation to file an insurance claim with our shipping service.
If you are unhappy with the items, we will accept a one-time return and refund provided that all items are returned with their tags still attached within 14 days of receipt. Because our styling, general selection, and suppliers remain generally constant, we suggest you cancel your subscription to avoid nonrefundable future shipments.
Please email firstname.lastname@example.org to begin processing your return.
Links to Third Party Sites/Third Party Services
https://www.isaacandisabel.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Isaac and Isabel, Inc. and Isaac and Isabel, Inc. is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Isaac and Isabel, Inc. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Isaac and Isabel, Inc. of the site or any association with its operators.
Certain services made available via https://www.isaacandisabel.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://www.isaacandisabel.com domain, you hereby acknowledge and consent that Isaac and Isabel, Inc. may share such information and data with any third party with whom Isaac and Isabel, Inc. has a contractual relationship to provide the requested product, service or functionality on behalf of https://www.isaacandisabel.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Isaac and Isabel, Inc. or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Isaac and Isabel, Inc. content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Isaac and Isabel, Inc. and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Isaac and Isabel, Inc. or our licensors except as expressly authorized by these Terms.
Third Party Accounts
You will be able to connect your Isaac and Isabel, Inc. account to third party accounts. By connecting your Isaac and Isabel, Inc. account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Isaac and Isabel, Inc. from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Isaac and Isabel, Inc. Content accessed through https://www.isaacandisabel.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Isaac and Isabel, Inc., its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Isaac and Isabel, Inc. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Isaac and Isabel, Inc. in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Isaac and Isabel, Inc. agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ISAAC AND ISABEL, INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
ISAAC AND ISABEL, INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. ISAAC AND ISABEL, INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Isaac and Isabel, Inc. reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Virginia and you hereby consent to the exclusive jurisdiction and venue of courts in Virginia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Isaac and Isabel, Inc. as a result of this agreement or use of the Site. Isaac and Isabel, Inc.'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Isaac and Isabel, Inc.'s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Isaac and Isabel, Inc. with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Isaac and Isabel, Inc. with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Isaac and Isabel, Inc. with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Isaac and Isabel, Inc. reserves the right, in its sole discretion, to change the Terms under which https://www.isaacandisabel.com is offered. The most current version of the Terms will supersede all previous versions. Isaac and Isabel, Inc. encourages you to periodically review the Terms to stay informed of our updates.
Isaac and Isabel, Inc. welcomes your questions or comments regarding the Terms:
Isaac and Isabel, Inc.
Great Falls, Virginia 22066
Effective as of March 19, 2019
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Isaac and Isabel, Inc. may collect personally identifiable information, such as your:
First and last name
If you purchase Isaac and Isabel, Inc.'s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Isaac and Isabel, Inc. may also collect anonymous demographic information, which is not unique to you, such as your age, gender, and clothing size.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Isaac and Isabel, Inc. collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Isaac and Isabel, Inc. may also use your personally identifiable information to inform you of other products or services available from Isaac and Isabel, Inc. and its affiliates.
Sharing Information with Third Parties
Isaac and Isabel, Inc. does not sell, rent or lease its customer lists to third parties.
Isaac and Isabel, Inc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Isaac and Isabel, Inc., and they are required to maintain the confidentiality of your information.
Isaac and Isabel, Inc. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Isaac and Isabel, Inc. or the site; (b) protect and defend the rights or property of Isaac and Isabel, Inc.; and/or (c) act under exigent circumstances to protect the personal safety of users of Isaac and Isabel, Inc., or the public.
Tracking User Behavior
Isaac and Isabel, Inc. may keep track of the websites and pages our users visit within Isaac and Isabel, Inc., in order to determine what Isaac and Isabel, Inc. services are the most popular. This data is used to deliver customized content and advertising within Isaac and Isabel, Inc. to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Isaac and Isabel, Inc.. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Isaac and Isabel, Inc. website.
The Isaac and Isabel, Inc. website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Isaac and Isabel, Inc. pages, or register with Isaac and Isabel, Inc. site or services, a cookie helps Isaac and Isabel, Inc. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Isaac and Isabel, Inc. website, the information you previously provided can be retrieved, so you can easily use the Isaac and Isabel, Inc. features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Isaac and Isabel, Inc. services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Isaac and Isabel, Inc. secures your personal information from unauthorized access, use, or disclosure. Isaac and Isabel, Inc. uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Isaac and Isabel, Inc. collects personally identifiable information from children under the age of thirteen. Isaac and Isabel, Inc. collects this information for the following reason(s): Details about children under the age of 13 are collected to make sure customers receive appropriate products. These details are not shared or sold with anyone beyond Isaac and Isabel, Inc. employees and the web administrators that facilitate www.isaacandisabel.com.
We provide information about our personal data practices for children on our home page and wherever we knowingly collect personal data from children on our Web site. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy.
From time to time, Isaac and Isabel, Inc. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Isaac and Isabel, Inc. or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Isaac and Isabel, Inc., you may opt out of such communications by clicking an "unsubscribe" link in the email or forwarding the note to email@example.com with a request to unsubscribe..
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Isaac and Isabel, Inc. welcomes your questions or comments regarding this Statement of Privacy. If you believe that Isaac and Isabel, Inc. has not adhered to this Statement, please contact Isaac and Isabel, Inc. at:
Isaac and Isabel, Inc.
Great Falls, Virginia 22066
Effective as of March 19, 2019